DO YOU KNOW YOUR CUSTOMERS?
Increase customer loyalty with unique interaction experiences with the sales, marketing and technical assistance teams.
EXCEPTIONAL INTERACTIONS THROUGH SAP CRM
Marketing

Generate qualifies sale opportunities. Influence the acquisition decision through alternative communication channels. Discover the most efficient promotion channels. Create a unique, omni-channel experience.

 

Sales

Automate the sale process for increasing the efficiency of sale agents and maximizing income. Optimize agent load, balance account assignment and track the execution of regional plans.

Technical Assistance

Build personalized profiles based upon the history of customer interactions. Approach complaint resolution through modern methods. Interact in social networks. Everything for a premium level of services offered.

Interaction Center

Use the power of the largest community of experts in the world. Hundreds of thousands of sources of information (blogs, forums, professional groups, user communities, training centers) are at your disposal.

Several SAP CRM Customers
WHY FAIR VALUE?
Powerful expertise

Over our 10 years of activity, we’ve become the strongest SAP partner on the private market, with more than 30 complex deployments in industries such as retail, distribution, services and constructions.

Modern technologies

We develop ownership solutions using the most modern technologies in the SAP portfolio – SAP BI, SAP Analytics, SAP HANA, SAP hybris – for an increase in performances, stability and speed.

Cost Transparency

We offer total transparency regarding the costs of projects, starting with the planning and assigning of the resources to projects up to accessing the competences and proactive information.

Unique abilities

The projects we have carried out allowed us to develop unique abilities on the local market in eCommerce SAP hybris systems, in Strategy Management, in solution integration or Aerospace & Defence.

Validated methodologies

Implementation risks are removed by using SAP ASAP and Focus ASAP methodologies. The results of satisfaction analyses and our customers’ recommendations honor us.

Unbeatable Prices

The SAP Gold Partner status grants us access to preferential prices. Our internal costs allow us to offer German technology for the buying power of the Romanian market.

 

Why SAP CRM
Video
Engage Customers with Win Deals

Discover the impact of improving customer interactions by increasing their loyalty and satisfaction.

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Case Study
Salvatore Ferragamo

Find out in 3 minutes how Salvatore Ferragamo, one of the global luxury brands, carries out its business using SAP CRM.

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Market Research
Forrester Report: CRM 2015

Forrester, one of the global research market leaders, explains why SAP CRM has a dominant position on the CRM solutions market.

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Data Sheet
Customer Engagement

Discover the impact of increasing customer loyalty by creating relevant interactions across all channels.

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UNLEASH THE EXPERTISE OF OUR CONSULTANTS
Fair Value offers you German expertise at the buying power of the Romanian market through the best SAP AG certified consultants. We are anxious to provide you with real end-to-end solutions that would immediately increase the competitiveness of your business.